FREE PDF SALESFORCE - RELIABLE CERTIFIED-BUSINESS-ANALYST VALID TEST BRAINDUMPS

Free PDF Salesforce - Reliable Certified-Business-Analyst Valid Test Braindumps

Free PDF Salesforce - Reliable Certified-Business-Analyst Valid Test Braindumps

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Salesforce Certified Business Analyst exam is a comprehensive test that covers a wide range of topics related to Salesforce. To prepare for Certified-Business-Analyst exam, candidates should have experience in working with Salesforce and should also have a solid understanding of business analysis principles. Certified-Business-Analyst Exam includes multiple-choice questions and scenarios that test your knowledge of Salesforce and your ability to apply that knowledge in real-world situations.

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Salesforce Certified Business Analyst Exam Sample Questions (Q91-Q96):

NEW QUESTION # 91
The North American (NA) sales team wants to add a set of new fields and delete several fields from the Account object. During requirements gathering, the business analyst (BA) discovers the fields are actively being used by the EMEA team.
Which step should the BA take next?

  • A. Focus on the NA team's requirements.
  • B. Refine the requirements to accommodate, both teams.
  • C. Start another project to address the EMEA team's requirements.

Answer: B

Explanation:
When a business analyst discovers that different teams have different needs or preferences for using Salesforce fields, they should refine the requirements to accommodate both teams. This is because deleting fields that are actively used by another team could cause data loss, errors, or inefficiencies in their processes.
The business analyst should work with both teams to understand their use cases, data models, workflows, reports, dashboards, integrations, security settings, etc., and find ways to customize Salesforce fields that meet both teams' needs without compromising data quality or performance. References: https://trailhead.salesforce.
com/content/learn/modules/salesforce-business-analyst-certification-prep/requirements


NEW QUESTION # 92
Universal Containers has several independent Salesforce projects this quarter involving shared objects and a complex deployment process managed by a DevOps team. While smoke testing the shared user acceptance testing (UAT) environment, the business analyst (BA) noticed that one of the minor changes to the Account to the Account page layout for the project is missing. The client is eager to begin its UAT.
What should the BA do to address the issue?

  • A. Log a defect for the page layout change and discuss it with the DevOps team.
  • B. Make the page layout change directly in UAT so the client can begin testing.
  • C. Ask the project manager to reschedule UAT until after the defect is resolved

Answer: A

Explanation:
The business analyst should log a defect for the page layout change and discuss it with the DevOps team to address the issue of one of the minor changes to the Account page layout for the project being missing. A defect is an error or flaw in an application that causes it to deviate from its expected behavior or result.
Logging a defect for the page layout change can help document the issue, its impact, and its priority, and assign it to someone responsible for fixing it. Discussing it with the DevOps team can help understand why the change was missing, how it can be resolved, and when it can be deployed. Making the page layout change directly in UAT so the client can begin testing is not a good option because it would bypass the development process, create inconsistency among environments, and introduce potential risks or errors. Asking the project manager to reschedule UAT until after the defect is resolved is not a good option because it would delay the testing schedule, impact the project timeline, and reduce customer satisfaction. References: 1 https://trailhead.
salesforce.com/en/content/learn/modules/user-acceptance-testing-video/learn-about-user-acceptance-testing


NEW QUESTION # 93
A business analyst (BA) Is coordinating a User Acceptance Testing (UAT) session focused on Service Cloud enhancements.
Which resource Is critical for the BA to include in UAT?

  • A. System developers
  • B. Support agents
  • C. Quality assurance testers

Answer: B

Explanation:
Support agents are critical for the BA to include in UAT because they are the end users of the Service Cloud enhancements and can validate whether the solution meets their needs and expectations. System developers and quality assurance testers are important for the development and testing phases, but they are not essential for UAT, which is focused on the business requirements and user feedback. References: Learn About User Acceptance Testing Unit, [User Acceptance Testing Strategies for Large Data Volume Scenarios], [Role of the BA in User Acceptance Testing]


NEW QUESTION # 94
Northern Trail Outfitters has a large Salesforce org with sales, marketing, and billing teams pushing for the development of a large number of items in the backlog.
Which management process should the business analyst suggest to help the teams align on their competing priorities?

  • A. Integrated Definition for Process Description Capture Method (IDEF3)
  • B. Business Process Modeling Notation (BPMN)
  • C. Vision, Values, Methods, Obstacles, and Measures (V2MOM)

Answer: C

Explanation:
Explanation
The management process that the business analyst should suggest to help the teams align on their competing priorities is Vision, Values, Methods, Obstacles, and Measures (V2MOM). V2MOM is a framework that helps to define and communicate a shared vision and strategy for a project or organization. V2MOM stands for Vision (what you want to achieve), Values (what's important to you), Methods (how you will get it done), Obstacles (what might stand in your way), and Measures (how you will know when you're successful).
V2MOM helps to align teams on their common goals and priorities, as well as track their progress and results.
References:https://trailhead.salesforce.com/content/learn/modules/v2mom-align-your-vision-and-values/v2mom-


NEW QUESTION # 95
From where can an Admin unlock a user?

  • A. Users > Logins > Unlock Users
  • B. Users > Select user > Unlock
  • C. Setup > Object Manager > Users > Select User > Unlock
  • D. Setup > Locked Users > Unlock

Answer: B

Explanation:
Explanation
An Admin can unlock a user from Users > Select user > Unlock. This is the standard way to unlock a user who has been locked out due to incorrect password attempts or other reasons.Setup > Locked Users > Unlock, Setup > Object Manager > Users > Select User > Unlock, and Users > Logins > Unlock Users are not valid ways to unlock a user in Salesforce.
References:https://help.salesforce.com/s/articleView?id=sf.users_unlock.htm&type=5


NEW QUESTION # 96
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